When to Renew

You may need to renew your connection if:

• Your connection has expired (expiry period varies by provider)

• You're experiencing sync errors

• Your connection status shows as inactive

For GoCardless connections (UK & EU): We'll send reminder emails before your connection expires so you can renew proactively.

How to Renew a Connection

1. Go to the Connections page

2. Click the Reconnect button on the connection you want to renew

3. Follow the prompts to reconnect (similar to the initial setup)

4. You'll be redirected back to Lunch Flow

What happens next:

• Auto-mapping successful: Your connection status will show as "Active" again with all configurations preserved

• Manual mapping needed: You'll see a screen to manually map accounts from the new connection to your existing ones

Why Renew Instead of Deleting?

If you delete and recreate a connection, you'll lose:

• All account configurations

• Destination mappings

• Custom settings

The renewal flow preserves these configurations by mapping accounts from your new connection to the old ones.